Reference

Terms That Govern Your 77i77 Account

These terms set out what you agree to when you open and use a 77i77 account — covering deposits through bKash, Nagad, and Rocket, how we handle your wallet, and what we expect from you.

bKash · Nagad · RocketAccount Wallet RulesEligibility by RegionFair Use Policy
77i77 Terms That Govern Your 77i77 Account
HOW WE OPERATE

Account Security and Your Rights

We take account security seriously. Your login is protected by OTP verification — each session requires a one-time code sent to your registered mobile number, so even if your password is compromised, access requires your phone. We do not store your bKash, Nagad, or Rocket PIN at any point; those credentials stay between you and your wallet provider.

Data Handling We collect only the account data needed to verify your identity and process wallet transactions. We do not sell your data to third parties.
Account Security OTP login means every session is verified against your registered mobile number. Report any suspicious login attempts through live chat immediately.
Retention Policy We keep your account records for as long as your account is active and for a period after closure as required by our operating obligations.
Requesting Changes To update your registered details or request account data, contact support via live chat or email with your account ID and wallet number for verification.
CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team handles queries through the channels below. For wallet-related issues — especially bKash, Nagad, or Rocket mismatches — live chat gets you the fastest response. Email works for detailed written queries where you need a record of the exchange.

Team online

Live Chat

Open the chat widget from any page on 77i77. Available for account and payment queries during active support hours.

Email Support

Send your query with your registered account details to our support address. We respond to terms and account disputes in writing.

Help Centre

The help centre at 77i77 covers common account questions, wallet steps, and how to submit a formal complaint.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to what happens if you want to close your account.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account violates our terms and may result in account suspension.

Depending on the breach, we may restrict your account, withhold pending withdrawals pending review, or close the account entirely. We will notify you through your registered contact details.

Contact support via live chat or email with your account ID. We will confirm your identity, process any pending withdrawal to your registered wallet, then close the account within a reasonable period.

Access depends on your local law and the regions we currently serve. We recommend checking current eligibility before opening an account, as availability can change.

We post updates here with a new effective date. Continuing to use your account after that date means you accept the revised terms. We aim to give reasonable notice for significant changes.

Raise it through live chat first for speed, or email us with your account ID and the transaction details. We review disputes and respond in writing with our findings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.