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Your Rights and Our Rules at 77i77

Access to 77i77 depends on your local law and the eligible regions we support — if you're in Bangladesh and the law in your area permits it, these terms govern how your account works, how your data is handled, and how disputes are resolved.

Account eligibility by regionbKash, Nagad, Rocket wallet termsData retention policyDispute resolution processAccount closure rights
77i77 Your Rights and Our Rules at 77i77
LEGAL CONTACT PATHS

Reach Us for Legal or Account Queries

If you have a question about how these terms affect your account, how your data is stored, or how to request a change to your personal details, our support team handles legal and compliance queries directly. You do not need a lawyer to ask us a straightforward account question — start with support, and we will route you to the right person.

Live Chat Support Reach our team directly through the live chat window in your account. Legal and compliance queries are flagged to the right department without delay.
Email for Formal Queries For written legal requests — data access, account closure, formal complaints — email is the correct channel. We respond with a written record of every action taken.
Account Help Section The account help section inside your 77i77 profile lets you raise a formal ticket. Tickets tied to legal or data requests are tracked separately from general support.
ACCOUNT SECURITY POLICY

How We Handle Your Data and Account Security

Security at the account level means your bKash, Nagad, or Rocket wallet details are never stored in plain text on our servers — payment references are tokenised at the point of transaction. Your login is protected by OTP verification tied to your registered mobile number, and any change to account credentials triggers a re-verification step before it takes effect. We keep account data for as long as your account is active and for a retention period after closure as required by applicable financial record-keeping rules.

Data Handling

We collect only what is needed to run your account — name, contact details, and transaction records. We do not sell personal data to third parties under any arrangement.

Cookie Policy

Cookies on 77i77 are used for session management and login persistence. You can clear them at any time from your browser settings without losing your account data.

Account Retention

Active accounts retain data indefinitely. After closure, we hold transaction records for the period required under applicable financial compliance rules, then delete them.

Change Requests

To update personal details or request a data export, raise a ticket through the account help section or email support with your registered mobile number as verification.

Common Legal Questions About Your 77i77 Account

These are the questions we hear most often about account terms, data rights, and how our legal conditions work in practice for Bangladesh. If your question is not here, contact support directly.

Access depends on your local law and whether your region is eligible. We do not make legal determinations for individual users — you are responsible for confirming this before opening an account.

We collect your name, registered mobile number, and transaction records linked to your bKash, Nagad, or Rocket wallet. No payment credentials are stored in plain text on our servers.

Yes. Raise a formal data request through the account help section or email support with your registered mobile number. We will respond in writing with a full account of what we hold.

After closure, we retain transaction records for the period required under applicable financial compliance rules. Once that period ends, your personal data is deleted from our systems.

Email is the correct channel for formal complaints. Put your registered mobile number and account details in the message so we can create a tracked record and respond in writing.

Our platform terms apply to all accounts equally. When you transact through bKash, Nagad, or Rocket, the wallet provider's own terms also apply to that specific payment step.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.